- Shipping Quote: Based on Carrier Charges, Weight, Box Dimension and Shipping Zone.
Returns Policy You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Undelivered or Damaged Items
Orders shipped usually take 4-7 business days to arrive, Should you not receive your order within 4-7 business days from the chosen carrier, shipment is damaged in transit, stolen from mail receptacle or drop off location you have 30 days from ship date to notify Maine Sea Salt and place a claim with the shipping company for lost or damaged items. Once an item is shipped it is the responsibility of the USPO or UPS to deliver on time and not damaged. Please review USPO or UPS shipping policy.
Orders returned to Maine Sea Salt do to incomplete address, incorrect shipping information or if receiver is not available during regular shipping hours to accept the shipment, (after three delivery attempts by carrier) then the second reship is the customer's responsibility. The $9.00 flat shipping rate only applies to orders up o $100.00. $15.00 on orders over $101.00 up to $300.00. Orders over $300.00 free shipping. Reshipments will be charged the actual cost of shipping.